Support Help Desk Technician

Работодатель
E-mail
Adstream corporation is the leader in the sphere of service solutions for advertising and cross-media industry (TV, Radio, Print, Internet, outdoor, mobile) with offices based in Australia, United Stated, United Kingdom, Germany and other locations. We are currently extending our Kiev team to develop and support our software solutions and projects.

The main business scope of the company covers huge corporations, such as Nokia, Procter and Gamble (P&G), TV channels, agencies and publishing houses all over the world.

The projects we are on can be described as distributed server, web and desktop applications, developed by means of ASP.Net, C#, QT, SQL, Java, Web Services, Ajax, Flash and compatible with OS Windows, Linux and Mac OS X.

We are happy to invite new interesting people to join our dynamic and progressive team and can guarantee you will be satisfied with our office conditions, excellent prospect of promotion and possibilities of financial growth we provide.

Our common practice is arranging trainings for the company staff to learn new technologies as they are introduced to the market, as well as English courses for people with various language levels.

In other words, you will never be bored!

We invite responsible, intelligent and professional people to take the challenge and apply for a "Support Help Desk Technician" full-time position in our company.

Main duties:
• Providing 1st level support via the phone and email;
• Issue escalation to the 2nd and 3rd line support departments based abroad;
• managing a helpdesk system;
• providing timely updates to the clients;
• Knowledge base management;
• Ability to cover one of the suggested time shifts:
12:00-21:00, Mon to Fri working in the office;
and once a month you will have to work from home:
18:00-00:30 AM Kiev time, Mon to Friday; weekend on-call alert ones a month

Skills required:
• Excellent English (both written and spoken);
• Confident computer skills;
• Strong troubleshooting skills;
• Excellent communication skills;
• Customer focused;
• Responsibility and self motivation;

Would be a plus:
• Degree in Linguistics/Interpreting/Translation
• Experience in workflow solutions;
• Exposure to the graphics industry;
• Strong phone negotiations skills;
• Be ready to cover week-end on call support, if requested.

Benefits:

• Western-style reward system;
• Paid over-time and part-time tasks;
• Medical insurance;
• Paid sick days;
• 1 month of paid vacations;
• English courses.

Conditions:
• 2 months of probation period;
• Salary - depending on your experience and knowledge.
Please email your CV to this address: uahr@adstream.com

Больше вакансий?

  • ASP.NET developer - ATEMIS
    • Atemis Ukraine is looking for C#/ASP.NET Developer to work on the full-time basis in our Kyiv office. Required skills: - 2+ years of expenience in…
  • Script developer - Adstream
    • Adstream Corporation is the leader in the sphere of service solutions for advertising and cross-media industry (TV, Radio, Print, Internet, outdoor, mobile) with offices based…
  • Technical Support Administrator - Adstream
    • Adstream corporation is the leader in the sphere of service solutions for advertising and cross-media industry (TV, Radio, Print, Internet, outdoor, mobile) with offices based…
  • Software Engineer - Hi-Tech Group.UA
    • Team Objectives: Develop Device APIs and Premium VOD on TV and BD Player Current Projects: 1. Develop Device APIs for various services 2. Develop Premium…
  • Software Engineer (Develop Game Engine for TV and BD Player) - Hi-Tech Group.UA
    • Team Objectives: Develop Game Engine for TV and BD Player - Accelerating Performance of Graphics system - Various input device on game engine - Next…
  • Logistician (Order Desk) - Keen on People
    • RESPONSIBILITIES: • Support of customer projects in Supplies coordination and follow-up of the deliveries. • Receiving and registration of customer orders; purchase orders’ registration •…
  • IT специалист (с ростом до менеджера) - Apple City
    • Основные обязанности: Развитие ИТ инфраструктуры организации, оптимизация затрат; Управление ресурсами, анализ и контроль их использования; Обеспечение бесперебойной работы всей системы аппаратного и программного обеспечения компании;…
  • IT infrastructure Senior Administrator - Zultys, Inc.
    • Job Objective: The Sr. Systems Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department. This…
  • TD 0006 - Business Development Manager - PowerPact HR Consulting
    • Client: Big international company working in B2B sector is searching a candidate for a Business Development Manager position. Qualifications Functional/Technical Skills: • Excellent Organizational and…
  • IP 0473 - Accountant for Commercial Accounting group - PowerPact HR Consulting
    • Client:International company in agribusiness Requirements for the candidates: • University degree in finance/accounting. • 2+ year experience in finance/accounting field. • Good knowledge of Ukrainian…
  • IP 0471 - RS Sales Engineer - PowerPact HR Consulting
    • Клиент:Worldwide company, the leading global supplier of products, solutions and services within rolling bearings, seals, mechatronics, services and lubrication systems Requirements for the candidates: •…
  • MC 0492 - Sales Operations Manager - PowerPact HR Consulting
    • Client: International FMCG Company (non-food) Requirements: • higher education in IT or exact science; • experience on similar position in other international companies (FMCG advantage);…
  • OG 0488 - Accountant Supervisor/Deputy Chief Accountant - PowerPact HR Consulting
    • Client: International FMCG Company Requirements: • 3+ years of professional accounting experience • Good working knowledge of Ukrainian accounting regulations • Basic knowledge of tax…
  • Technical writer / software analyst - Agency Recruit Alliance
    • Software analyst/Technical writer for Maglar. Software analyst/Techical writer: The Documentation Team is looking for a Technical Writer to create new documentation of features comparison for…
  • Начальник сектора маркетинговых исследований - Банк Русский Стандарт
    • Начальник сектора маркетинговых исследований Требования: - от 28 до 40 лет; - высшее образование (маркетинг, социология); - опыт работы на аналогичной должности в банке/исследовательской компании…
  • Sr. C++ Developer (3D) - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for Sr. C++Developer (3D) Requirement At least 5 years of commercial software development in C++/C after university graduation.…
  • Senior Flex Developer - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for Senior Flex Developer Qualifications: OOP .RIA development with Adobe Flex ActionScript 3 development.UI design.Good knowledge of standard…
  • Senior Java Developer - Levi9 Ukraine
    • Levi9 Ukraine, formerly known as Mirasoft, was acquired by Levi9 Global Sourcing in 2008 to become part of Levi9's international organization and to establish Levi9…
  • Senior Test Engineer - Levi9 Ukraine
    • Company Levi9 Ukraine is looking for Senior Test Engineer. Skills and Qualifications - University degree in engineering or computer science; - 3+ years of experience…
  • Database Administrator/Engineer (DWH - VENBEST Recruiting
    • Database Administrator/Engineer (DWH, BI) Leading Telecommunications Company – mobile operator is looking for talented Database Administrator/Engineer (DWH, BI). Main requirements: • MS or BS Degree…
  • Oracle-based Application Support Engineer - VENBEST Recruiting
    • Leading Telecommunications Company –mobile operator is looking for Oracle-based Application Support Engineer Main requirements: • 2+ years experience as Application Technical Support Engineer or relevant…
  • Recruitment Manager - International Supply Chain Company
    • An International Supply Chain Company with 100% foreign funding is looking for a talented Recruitment Manager for it’s Ukrainian Office based near Kiev. Requirements: 25-35…
  • Creative Web developer - CMK
    • Software MacKiev is an award-winning developer and publisher of premium-quality consumer and education software for Macintosh and Windows platforms (see www.mackiev.com). Creative Web developer We…
  • Senior JAVA developer - Luxoft Ukraine
    • Requirements: • Java • JSP/Servlets • Struts • SQL (Oracle, IBM DB2) • J2EE • Developing in Java • Understanding the technology stack and how…
  • Личный водитель - КА "Семейный сервис"
    • Требуется личный водитель в семью. График работы - 5 дней в неделю, по предварительной договоренности - в выходные. Требования к соискателю: возраст 30-45 лет, женат…
  • Junior System Administrator - CyberVision, Inc.
    • CyberVision, Inc. is looking for a Junior System Administrator. CyberVision is a software development company that specializes in custom, technology-driven business solutions for wide variety…
  • MC 0385 - Customer service specialist - PowerPact HR Consulting
    • Client: international company Requirements: - university degree; - good level of English; - good negotiator; - knowledge in SAP; - good analytical skills. Responsibilities: -…
  • Client Servise Executive - Украинская маркетинговая группа
    • Требования: - University degree - Good command of English - Good math skills and analytical abilities - Good communication and presentation skills - Knowledge of…
  • IP 0453 - Senior Accountant - PowerPact HR Consulting
    • Client:International company in agribusiness Requirements for the candidates: • University degree in Accounting, Finance, Economics • Minimum 2 years experience in accounting or/and finance •…
  • IP 0458 - Senior Accountant - PowerPact HR Consulting
    • Клиент:International company in agribusiness Requirements for the candidates: • University degree in Accounting, Finance. • Minimum 2 years experience as Chief Accountant. • Good understanding…
  • MC 0473 - Sales Assistant - PowerPact HR Consulting
    • Client: international B2B company (the world's leading supplier of flavors, fragrances and colors) Requirements: • higher education (preferably in food industry); • experience in administrative,…
  • IP 0445 - Sales Engineer (spare parts for cars) - PowerPact HR Consulting
    • Client : Worldwide company, the leading global supplier of products, solutions and services within rolling bearings, seals, mechatronics, services and lubrication systems is looking for…
  • Accountant (international law firm) - Human Capital Ukraine
    • Our client, an international law firm with an office in Ukraine, is looking for a qualified and experienced Accountant. Key responsibilities: · Company accounting, including…
  • CTO/Technical Sales Director (Telecom) - VENBEST Recruiting
    • International Telecommunication Company based in Kiev is looking for Technical Sales Director for CIS region. Responsibilities: • Technical pre -sale support in CIS region; •…
  • ASP.NET Architect - VENBEST Recruiting
    • Our client is a world leader company in the field of Rapid Prototyping and 3D modeling will offer a job for professional developer to work…
  • Mac /Cocoa Developer - IT&T Consulting
    • IT&T, a consulting agency in UK, Switzerland, Luxemburg and Ukraine, that provides key accounts (aerospace, armament, banks, chemicals, energy, logistics, telecoms and transports) advice in…
  • Java Software Engineer - VENBEST Recruiting
    • International outsourcing company is looking for Java Software Engineer on a worldwide known news media portal project Responsibilities - Development, maintenance, and support of Java…
  • Senior Oracle Developer . - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for . Senior Oracle Developer . Qualifications: High degree of mathematical skill .Strong previous experience as a developer.…
  • HIV/AIDS Programme Officer - UNDP
    • Duties and Responsibilities * Prepare a detailed HIV/AIDS prevention action plan of UNFPA to scale up interventions in the four key areas * Leverage policy…
  • Secretary - non ukranian GSM company
    • Требования: female, 20-26 years old possibility to work full-time; fluent reading, writing, speaking English is a must; confident PC user (Word, Excel, Outlook); work experience…
  • ASP.NET Developer Freelance - ATEMIS
    • ASP.NET based SIP webphone needed Requirements: SIP and RTP stack (compatible with standard VOIP servers like Cisco or Asterisk...) Support of g711 (alaw, ulaw), g729,…
  • Linux/UNIX Administrator - Viacube
    • ViaCube, a global technology development company, offers a rare opportunity for a Unix Administrator to join a rapidly growing team focused on both professional and…
  • Senior Flash developer - Apeiron System
    • Our client - international company worked in the sphere of Internet - projects (games) professional development is looking for Senior Flash developer to expand its…
  • QTP Automation. - Apeiron System
    • International company is looking for QTP Automation to expand its team in Kyiv office Main functions: • -Analyze end user testing requirements; • -Design and…
  • B2 support Specialist - Apeiron System
    • B2 support Specialist (System analysis unit, Operations) for the international bank Responsibilities: B2 products maintenance (tuning B2 subsystems parameters in accordance with business needs of…
  • IBM WebSphere Support Engineer - ООО "Консалтинговый Альянс"
    • Требования: World leading Company (Software developer) is looking for IBM WebSphere Support Engineer Requirements: Previous experience from system management and/or support Dealing with customers on…
  • PHP developer. - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for PHP developer. Qualifications: OOP, PHP, HTML, CSSP, Flash AS3, MySQL, JavaScript, jquery. Nice to have:CMS skills: Drupal,…
  • Senior Java Softwaer Engineer . - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for Senior Java Softwaer Engineer . Qualifications: Deep knowledge and practical experience in Java and J2EE technologies 2+…
  • IPhone developer - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for iPhone developer Responsibilities: Developing User generated content (UGC; Consumer Generated Media (CGM) Requirements: iPhone SDK 2.0/2.1, Using…
  • Senior Asp.Net developer. - ООО "Консалтинговый Альянс"
    • World leading Company (Software developer) is looking for Senior Asp.Net developer. Qualifications: Five years experience as a developer. Strong knowledge of ASP.NET (C#), SQL, T-SQL;…